One step update not working

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Cindy N
Cindy N Member ✭
edited May 2022 in Download, Add/Update Accounts (Windows)
One step update is not working. It looks like it is connecting to my bank but does not download any transactions to my quicken register for my checking account. I have no new transactions listed since 2/1
Suggestions? I have rebooted my computer and have closed and reopened quicken.

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
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    Basic Q&A -
    what version ... Help --> About Quicken
    What bank - ? -
    do you have any other downloads that are working, or do you just have this single bank ?

    QWin - R54.16 - Win10

  • Cindy N
    Cindy N Member ✭
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    version r39.23
    Wells Fargo
    Just have this single bank and one account I need to reconcile
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Missing Some Transactions When Downloading From Bank?

    Maybe this will help: https://www.quicken.com/support/missing-some-transactions-when-downloading-bank


  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited April 2022
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    Hi @Cindy N

    What type of connection do you have with Wells Fargo - go to "Tools" > "Account List" > then page down to find "Wells Fargo" and let me know what you see in the "Transaction Download" column.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Also found at HELP, About Quicken is your "Membership Valid Until" date.  What does that say?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Cindy N
    Cindy N Member ✭
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    Frankx - I have Express Web Connect for this account
This discussion has been closed.

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