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Upgrade to Home and Business

roze.jahn

I go to subscriptions and then to manage and I cannot choose the option to upgrade. I have a circle with a red line through it. What am I doing wrong?

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Accepted answers

Quicken Anja

Hello @roze.jahn,

Thank you for reaching out to the Community to tell us about your issue, though I apologize for any trouble experienced.

It may be suited for you to reach out to Quicken Support directly by phone for further assistance. Should you be unable to upgrade online, our support staff will be able to help you upgrade over the phone.

We apologize for any inconvenience! Thank you.

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Frankx

Hi @roze.jahn

Which version are you currently running? When you go to "Help" > "My Quicken Account" > "Subscriptions" - what do you see? Does it show you current subscription? If so - which one is displayed?

Frankx

roze.jahn

I am using Premier and trying to go one level up to home and business. But I cannot. Just a circle with a red line through it. I can’t click on it to upgrade.

Quicken Anja