CC-501 Error [PNC Bank]

Bussa
Bussa Member
When will this problem be fixed the has been going on for 3 days now? It state it is a connection problem you Quicken end not on PNC Bank side and not to contact PNC to fix the problem.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Bussa,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    As stated in this support article regarding error CC-501, if the issue persists for more than 24 hours, you will need to contact Quicken Support directly for further assistance.

    Our support agents will need to collect and review your log files to further investigate the issue and will likely be required to file an escalation.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja
  • Bussa
    Bussa Member
    This problem has been going on for the last 3 1/2 weeks now