Changed my User ID online, now can't access my database

Bobrpmpdx
Bobrpmpdx Quicken Windows Subscription Member
edited May 2022 in Signing in, Passwords, and Activation (Windows)
Changed my User ID at Quicken.com, now I can't access Quicken on my PC. Do I need to change the User ID on my PC database? And how do I do that?

Best Answer

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    You should be able to cancel through the Quicken ID password prompts to open the Quicken file and reset the Quicken ID associated with the Quicken file to the appropriate Quicken ID: select Edit > Preferences..., Quicken ID & Cloud Accounts, and Sign in as a different user

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    You should be able to cancel through the Quicken ID password prompts to open the Quicken file and reset the Quicken ID associated with the Quicken file to the appropriate Quicken ID: select Edit > Preferences..., Quicken ID & Cloud Accounts, and Sign in as a different user
  • Bobrpmpdx
    Bobrpmpdx Quicken Windows Subscription Member
    That did the trick! Thank you!
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