Quicken Cloud Sync Errors

rhearly

The desktop transaction in **on** for $0.00 was not synced. Illegal Operation (0). There is no Repair shown and now will not sync with the Quicken Cloud

Quicken Jade

Hi @rhearly, I'm sorry to hear that you're experiencing this issue. Please follow these steps and let me know if they resolve your issue,

Step 1: Reset the cloud data through the desktop program

1. Go to Edit > Preferences > Mobile & Web.
2. Click Reset your cloud data.

Step 2: After resetting your cloud data 

You'll need to sign out of the Mobile App and sign back in:

1. Open the Quicken Mobile App.
2. Tap the Menu icon  in the upper left.
3. Tap the Logout button at the bottom of the screen. 
4. Sign back in with the same Quicken ID. 

I hope this helps!
- Quicken Jade

rhearly

Your suggestion worked well. Thanks very much for helping me out.

Quicken Jade

Great, I'm glad to hear that @rhearly! Thanks for reaching out
- Quicken Jade