Quicken Cloud Sync Errors

The desktop transaction in **on** for $0.00 was not synced. Illegal Operation (0). There is no Repair shown and now will not sync with the Quicken Cloud

Answers

  • Quicken Jade
    Quicken Jade Moderator mod
    Hi @rhearly, I'm sorry to hear that you're experiencing this issue. Please follow these steps and let me know if they resolve your issue,

    Step 1: Reset the cloud data through the desktop program

    1. Go to Edit > Preferences > Mobile & Web.
    2. Click Reset your cloud data.

    Step 2: After resetting your cloud data 

    You'll need to sign out of the Mobile App and sign back in:

    1. Open the Quicken Mobile App.
    2. Tap the Menu icon Troubleshooting Issues with the Quicken Mobile App in the upper left.
    3. Tap the Logout button at the bottom of the screen. 
    4. Sign back in with the same Quicken ID. 
    I hope this helps!
    - Quicken Jade
  • rhearly
    rhearly Member
    Your suggestion worked well. Thanks very much for helping me out.
  • Quicken Jade
    Quicken Jade Moderator mod
    Great, I'm glad to hear that @rhearly! Thanks for reaching out :)
    - Quicken Jade
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