New Subscriber, New Install, Accounts not being added.

RockyRiverRanch
RockyRiverRanch Quicken Windows Subscription Member
Hello,

New user here. Purchased Home and Real Estate subscription do to business. I am computer savy but this program just isnt working. Downloaded and installed Quicken and when I go to add my bank accounts this happens.
- Find my bank listed in search window, enter bank name, it finds my bank just fine.
- I enter Login ID and password correctly for my bank access.
- Quicken finds my accounts and lists them to add to Quicken.
- NOW.....when I click next, the window disappears and it acts like nothing ever happened. My accounts never show up either. Help would be appreciated.

Comments

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    You may be skipping over a step. It would help to see the dialog that you click Next on. Please take a screen shot and redact any personally identifiable information. Drag & drop the image file in your next reply.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    just curious - what bank ?
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