Sync Quicken Desktop to Updates on Quicken Web

kanav002
kanav002 Member
Updates to Quicken Web transactions are not downloading to Quicken Desktop on Windows.

Answers

  • Quicken Jared
    Quicken Jared Moderator mod
    kanav002 said:
    Updates to Quicken Web transactions are not downloading to Quicken Desktop on Windows.
    Hello @kanav002

    I am sorry to hear about this issue with transaction discrepancies between the desktop and web app. Thank you for bringing this problem before the Quicken Community for assistance and discussion.

    Select the profile icon in the lower left corner of the screen (the first letter of your name should appear here). You should be able to find a list of your data files under Finances; the data file in use on the mobile app should have a 'checkmark' icon next to it. Make sure that the data file listed here matches the one you are using in the desktop app. You can check your desktop app by going to File > Show this file on my computer... in the upper menu at the top of the screen. 

    I hope this is helpful, and I look forward to hearing more from you about this.

    Thank you,

    Quicken Jared 
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