cannot download transactions from CitiBank - error code cc-502

I cannot download any transactions from my CitiBank account, I keep getting an error code of CC-502...is anyone else having this issue?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Wirtz,

    Thank you for reaching out to the Community to tell us about your issue, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
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