problem with direct connect

Katka Hammond314
Katka Hammond314 Member ✭
edited May 17 in Download, Add/Update Accounts (Windows)
Keep getting OL-297-A and have done all I can.

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  • Quicken Jared
    Quicken Jared Moderator mod
    Katka Hammond314 said:
    Keep getting OL-297-A and have done all I can.
    Hello @Katka Hammond314, 

    I am sorry that you are experiencing this error message thank you for reaching out to us in regards to this problem.

    I do have some additional questions. Which financial institutions are associated with the account(s) in which you are seeing this error message? Are you noticing this problem on more than one account? Also, have you attempted the troubleshooting steps listed in the article linked here?

    I look forward to your answers.

    Thank you,

    Quicken Jared 
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