Why does my "One Step Update" now ask me for passwords for some of my accounts?

keithswanson
keithswanson Quicken Windows Subscription Member
edited May 2022 in Download, Add/Update Accounts (Windows)
My one step update now asks for passwords but will not update even with them.

Answers

  • JTClark
    JTClark Quicken Windows Subscription Member ✭✭
    I'm having the same issue.
  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    keithswanson said:
    My one step update now asks for passwords but will not update even with them.
    Hello @keithswanson and @JTClark, 

    I apologize about these issues with One Step Update. Thank you for reaching out to the Quicken Community with regards to this problem. 

    When did you first notice this behavior? Also, does this appear to be in relation to one particular financial institution? Are you noticing any error messages, and if so, which ones? I recommend checking your data file locations, as well, by going to File > Show this file on my computer... in the upper menu at the top of the screen. 

    I look forward to hearing your answers to these questions and I hope to assist you further in the future, if necessary.

    Thank you,

    Quicken Jared 
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