quicken crashes when updating certain accounts

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When I try to update accounts that have gold key symbol in the update accounts list Quicken crashes and I have to use Task Manager to close it.
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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    edited April 2022
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    What type of accounts? What Financial Institution(s)?
    And, what Q product, and BUILD of that product are you running?  Do HELP, About Quicken for this info.
    And have you tried Validating,  and possibly SuperValidating, your Q data file?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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