quicken crashes when updating certain accounts

When I try to update accounts that have gold key symbol in the update accounts list Quicken crashes and I have to use Task Manager to close it.
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  • NotACPA
    NotACPA SuperUser ✭✭✭✭
    edited April 22
    What type of accounts? What Financial Institution(s)?
    And, what Q product, and BUILD of that product are you running?  Do HELP, About Quicken for this info.
    And have you tried Validating,  and possibly SuperValidating, your Q data file?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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