cancel the renewal - white page

if I try to cancel the renewal, I have a white page and nothing happen.
On support your automatic reply is to ask the refund, I wrote in the refund (without asking the refund, but only the cancel) and your reply was no refund; I replied to your email ([Removed - Email]) with a movie of what happen, but no answer
Please cancel my renewal or correct your site for my page
best regards
Mauro Gigli


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @maurone,

    Thank you for reaching out to the Community.

    For refunds and subscription cancellations, please reach out to Quicken Support directly for assistance. Our support agents will have the necessary tools available in order to fulfill your request, that this channel, unfortunately, does not.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja
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