Fails when trying to install an update

bitnerdr
bitnerdr Quicken Windows Subscription Member
edited May 2022 in Installing and Updating (Windows)
Quicken downloads and extracts the files, then stops with this error: 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w4135\base\RPMMigration\MigrationTool.exe' because it is being used by another process.
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Best Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    If you haven't already, I suggest you disable your real-time virus protection when you attempt to update Quicken.

    To recover from the update error, you should perform a clean uninstall, install and update.  Normally, I would provide the support page on the topic but Quicken Support decided recently to archive the page.
  • bitnerdr
    bitnerdr Quicken Windows Subscription Member
    Answer ✓
    That worked -- Thank you...

Answers

  • bitnerdr
    bitnerdr Quicken Windows Subscription Member
    Searched the hard drive and MigrationTool.exe does not exist on my PC?
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    If you haven't already, I suggest you disable your real-time virus protection when you attempt to update Quicken.

    To recover from the update error, you should perform a clean uninstall, install and update.  Normally, I would provide the support page on the topic but Quicken Support decided recently to archive the page.
  • bitnerdr
    bitnerdr Quicken Windows Subscription Member
    Answer ✓
    That worked -- Thank you...
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    bitnerdr said:
    Searched the hard drive and MigrationTool.exe does not exist on my PC?
    The path containing this file is within a series of temporary folders which only exist while the update program runs. When done with the update, failure or success, these folders are deleted.

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