Edward Jones ERROR OL-294-A

I'm sorry, but Quicken Jarod just posted that Edward Jones OL-294-A has been resolved. For me, it has not. For the last week, I have been getting the dreaded Error from Edward Jones. I have spoken with them before, and on that day, it resolved itself. Now it is back. I have done everything that the OL-294-A, helpful hints, without it working, so please don't suggest them again. Stating that it is fixed, is not fixed for us that are still getting the error.

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  • Quicken Jared
    Quicken Jared Moderator mod
    I'm sorry, but Quicken Jarod just posted that Edward Jones OL-294-A has been resolved. For me, it has not. For the last week, I have been getting the dreaded Error from Edward Jones. I have spoken with them before, and on that day, it resolved itself. Now it is back. I have done everything that the OL-294-A, helpful hints, without it working, so please don't suggest them again. Stating that it is fixed, is not fixed for us that are still getting the error.
    Hello @Donald Brooks

    I am sorry to hear that you are being affected by this error message and these connectivity issues. Thank you for speaking with us about this matter here on the Quicken Community.

    If you have already attempted the instructions listed in the Support Article linked here regarding the OL-294-A error message, I recommend reaching out to Edward Jones phone support, per the recommendations listed under 'If the issue persists:'  

    If the issue is not resolved after following the steps above, you will need to contact your financial institution to resolve this issue. Quicken does not have access to the financial institution's servers to correct the problem. This may require you ask to speak with an online services specialist that handles transaction download issues at the financial institution. If your financial institution states they can't assist, an escalation with the financial institution may be necessary. 

    Feel free to reach out with any additional questions or concerns.

    Thank you,

    Quicken Jared