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I am having a problem with one step update.

JOHN D L

When I attempt a one step update to download transactions for my bank and credit card accounts, I get a message (screen shot attached) asking for my passwords for certain accounts. I then enter them and get the same message again and again and then am unable to download the transactions.

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Accepted answers

JOHN D L

I'm using R40.21 Build 27.140.21

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Jim_Harman

@JOHN D L
Did you update Quicken recently?

Please go the Help > About Quicken and let us know what version you are running.

JOHN D L

I'm using R40.21 Build 27.140.21

JOHN D L

Yes, I updated to the R40.21 when it was first released. Could this be the problem? If so, what can I do to solve it? Thank you.