Updating Investment Accounts to Reflect Online Balances

Question

Over many years, my investment accounts have gotten out of balance (e.g. showing I still have balances in funds that have been sold).

Recently, I thought I saw that if I upgraded to Q Home & Business that I could update my investment accounts to reflect the online investments and balances.  But in looking today, I can't find that reference again.

Can I accomplish that with Q H&B?

Also, I think I read that if I upgrade now (with a year remaining on my current Deluxe subscription), that my Deluxe subscription will be prorated to match the Q H&B subscription series.  Am I correct?

Thank you for any information.
 Ray

Jim_Harman · Answer

OK, that will work if you don't mind the Placeholders. Placeholders compensate for missing or incorrect investing transactions by forcing Quicken’s share balance for a security to match a specified value. This is usually the share count downloaded from your financial institution (FI).

Because transactions are missing or incorrect, Quicken will not be able to compute the cost basis or performance for the affected securities.

Placeholders also prevent new transactions like Bought and Sold prior to the Placeholder date from affecting the account’s cash balance. This shows up as N/A in the Cash Amt column of the transaction list.

You can go back and resolve the Placeholders later on if you want. For information on resolving placeholders, please see this FAQ:

https://community.quicken.com/discussion/7267839/quicken-faq-managing-placeholder-entries-in-quicken-for-windows

RayRay · Answer

OK, so made the fix.  I went in and adjusted the share and cash balances from the gear options.  Account now balances. Thanks

RayRay · Answer

Maybe I found it.  Using the gear icon in my account, selecting reconcile shares shows all the mismatches.  I can create a placeholder to fix.  Did all this, but some accounts still show shares and balances for funds I have sold.