Unable to reconcile

fmellott
fmellott Quicken Mac Subscription Member
edited June 2022 in Registers & Transactions (Mac)
When I click on the Reconcile option in the lower right corner of Quicken, I no longer get the option boxes to either "Use online balance" or "Use statement balance", and I'm thus unable to reconcile. This just started happening this month (May, 2022), as I've been successfully reconciling for years. I don't know whether this is a result of a recent upgrade or if I inadvertently changed a setting. Any suggestions? Note: I always reconcile manually (against a paper statement).
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Best Answer

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    Answer ✓
    When you click Reconcile, do you land directly on the screen with transactions listed? If so, click the "Back " button to get to the start-up screen.
    Quicken Mac Subscription • Quicken user since 1993

Answers

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    Answer ✓
    When you click Reconcile, do you land directly on the screen with transactions listed? If so, click the "Back " button to get to the start-up screen.
    Quicken Mac Subscription • Quicken user since 1993
  • fmellott
    fmellott Quicken Mac Subscription Member
    Jacobs, that worked. Thank you for your help!
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