Where does this entry come from?

brhutch
brhutch Quicken Windows Subscription Member ✭✭
edited June 2022 in Paying Bills, Online Billers & Reminders (Windows)
When I do a reconcile on a credit card, I get to the point where it asks if I want to do a handwritten or automatic transfer to pay the balance, so I pick handwritten. An entry is recorded that uses an account I've not used for 20 years. How do I change this auto entry to not use that account and to use my bank account?

Answers

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2022
    You might have inadvertently clicked "Don't show me this again" in the Make Credit Card Payment dialog. So it goes straight to whatever it thinks the last account was.
    You will need to go to Edit > Preferences > Alerts & Messages and click Reset Quicken Warnings. This will reset all those "don't show me again" choices, hopefully including this one.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

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