My transactions will not enter my account that was previously set up in the other program(1)

Milleni
Milleni Quicken Mac Subscription Member
edited June 2022 in All Things Canadian (Mac)
Why will it not ask for the existing account that I had set up in the other program

Answers

  • Milleni
    Milleni Quicken Mac Subscription Member
    edited May 2022
    You have to correct that. You know many people are transferring form a previous program?
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    What other program?  What type of account?: Which Q version?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited May 2022
    You have to share more details -
    as we have no idea what you are talking about - and the topic title is even hard to understand.
    [EDIT] - also requested that your TWO postings to merged into single ....
  • Milleni
    Milleni Quicken Mac Subscription Member
    I spent about $40 on the phone one time and gained nothing I tried to download my banking transactions from ATB in Alberta to my checking account and it went to the checking account you have set up in Quicken. You need to give me the option in the new program to use my existing account.
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    ok - first - we are all mostly peer level customers here - NOT like you are talking to Quicken Support -
    1 - What was your $40 phone call - like from Canada to the US Quicken Support - as Quicken does NOT charge for support ?
    2 - Are you in Canada, and using the Canada version of Quicken - download banking transactions from ATB in Alberta ?
    3 - what "new program" - do you mean some Quicken upgrade/update ?
    You need to give me the option in the new program to use my existing account.
  • Milleni
    Milleni Quicken Mac Subscription Member
    When I transferred from the other computer the accounts came up in US dollars and yes I must have connected to Quicken US out of california. that is gone by . When I download my transaction Quicken set up an import into the checking account in the program. I already have an account in the program that transferred to the new. but the new will not transfer to my exsisting account
  • Milleni
    Milleni Quicken Mac Subscription Member
    After I imported the old Quicken 2007 data my totals were completely screwed and I have had a terrible tim getting it sorted out. I had just purchased the new quicken program to use with a new Mac 24.
  • Milleni
    Milleni Quicken Mac Subscription Member
    Too late to do that I have imported the old files and I cannot bring in more.
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