update to R40.21 deleted my data file

Dan Wx
Dan Wx Quicken Windows Subscription Member
in Installing and Updating (Windows)
the auto-update came up when I logged into Quicked to update my accounts for the last month. Since I had a backup - i wasn't too worried - the update processed and then asked me to re-login and no data. It even wiped out my backup file.

As a new user - this isn't a way to install confidence in the application ,,,,,,,

I do not have any cloud/web synced files - as I prefer to keep my data locally.

Anyone have any ideas?

Comments

  • Dan Wx
    Dan Wx Quicken Windows Subscription Member
    fixed the problem. not sure how a folder got moved on my system - but i was able to sue the 'find quicken files' to locate my previous files. We will see how things go from here.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Dan Wx said:
    fixed the problem. not sure how a folder got moved on my system - but i was able to sue the 'find quicken files' to locate my previous files. We will see how things go from here.
    Where exactly are/were your Quicken data files located?
    The recommended (and default) place for Quicken data files is in
    C:\Users\_your_username_\Documents\Quicken.

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