Downloading transaction problem with multiple accounts

System

This discussion was created from comments split from: I have several accounts that are not showing the online balance and do not reconcile.

clay

I'm having problems downloading transaction from several financial institutions also. Downloading transaction problem started from a recent update a month ago. I called Quicken and talked to a supervisor. She tried to help without success. [Edit-Disruptive].

Sherlock

Please provide the version of Quicken being used: select Help > About Quicken

Please provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab