Downloading transaction problem with multiple accounts

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This discussion was created from comments split from: I have several accounts that are not showing the online balance and do not reconcile.
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I'm having problems downloading transaction from several financial institutions also. Downloading transaction problem started from a recent update a month ago. I called Quicken and talked to a supervisor. She tried to help without success. [Edit-Disruptive].0
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Please provide the version of Quicken being used: select Help > About QuickenPlease provide the full name of the financial institution and the connection method being used: open the register, press Ctrl + Shift + E and select the Online Services tab0
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