First Bank of Omaha - CC-501

This discussion was created from comments split from: New connectivity problems - First National Bank of Omaha.

Comments

  • dude6418
    dude6418 Member
    have the same issue on Windows 10 edition -- error code CC-501 "Unable to update these accounts because of an error on the Quicken server. For more information, see this FAQ."
  • Quicken Jared
    Quicken Jared Moderator mod
    edited May 12
    dude6418 said:
    have the same issue on Windows 10 edition -- error code CC-501 "Unable to update these accounts because of an error on the Quicken server. For more information, see this FAQ."
    @dude6418,

    I am sorry to hear that you are being affected by this error message. Thank you for bringing the information about the code attached to the message into this Quicken Community discussion.

    When did you first notice this issue? If this has begun today or yesterday, I recommend waiting 24-48 hours for the issue to be resolved. If the problem persists, however, please reach out to Quicken Support at your soonest convenience, using the information provided in this link. 

    I hope that is helpful.

    Thank you,

    Quicken Jared 
  • Chillbill
    Chillbill Member
    I have the same issues and have tried all the suggestions. I also tried to add FNBO as a new account. Nothing is working.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja