When I click `Try Again` on `Bank of America` on `Bills, Income & Transfers` I can't seem to login?

When I click `Try Again` on `Bank of America` on `Bills, Income & Transfers` on the `Home -> Dashboard` tab.

The `Edit your Bank of America account` screen appears.

But I can't click `Continue` after I enter `Online ID` and `Passcode`, and select the 2FA phone number.

How do I get in?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @leeand00,

    Thank you for contacting the Quicken Community, though I do apologize that you are having trouble adding your Bank of America e-biller. 

    To start with, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.



    Once that is done, see if the issue still continues to persist.

    Let us know how it goes! 
    -Quicken Jasmine