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CC-502 for both Citi and Ally Bank

JDS122

Hello All,
I saw the announcement about Citi, but Ally was absent. Ally bank is also currently giving me a CC-502 error. I thought it could be possible the two issues may be linked, so I thought I should report it.

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Accepted answers

Quicken Anja

Hello All,

Thank you for taking the time to visit the Community to report this error, though we apologize that you are experiencing this.

We have reopened the Alert for this issue and our teams are working towards a solution, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

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JDS122

I thought I should chime in, Ally bank is now available. Citi, however, appears to still be down.

carthman

same here with citi

Quicken Anja

TJHuot

I have had issues on and off with Citi bank downloads for about a week.

mrzookie

The Citi problem started on/about Mon 5/23. In my case, I've gotten the CC 502 error every morning, but have been able to successfully connect every afternoon/evening. Give it a try later in the day.