Problems with One Step Update not recognizing password entry

Bob 4585
Quicken Windows Subscription Member
This just started today. I try to update my bank checking account, I enter the password, but responds with "Please Enter Your Password". I tried a brokerage account, which downloaded updates, however, the download worked but the download did not recognize the stocks is Quicken. Not sure if this is two separate issues but they both occurred at the same time.
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Answers
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A couple of basic Q&A -What version..... Help --> About QuickenWhat bank for your Checking Account ?
What brokerage - and what do you mean....
which downloaded updates, however, the download worked but the download did not recognize the stocks is Quicken.
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