Still getting a CC-502 for citibank

When will this be corrected?

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @CRd7gtx38GcP,

    Thank you for reaching out to the Community to report this error, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @CRd7gtx38GcP,

    Thank you for reaching out to the Community to report this error, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
  • CRd7gtx38GcP
    CRd7gtx38GcP Member
    I experienced cc-502 download issues for a few days. Yesterday I was able to re-link and download but today it is back to no account recognized and no downloading.
This discussion has been closed.