Trying to download data from UBS to Quicken, but credentials keep being rejected

michaeledison
michaeledison Quicken Windows Subscription Member
edited June 2022 in Download, Add/Update Accounts (Windows)
Trying to download data from UBS to Quicken, but credentials keep being rejected
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  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    michaeledison said:
    Trying to download data from UBS to Quicken, but credentials keep being rejected
    Hello @michaeledison, 

    I am sorry to hear about this frustrating problem with credentials and online banking services. Thank you for letting us know about this here on the Quicken Community.

    In order to be of assistance, we will require some additional information from you. Are you receiving any error messages when you attempt to login with your standard credentials? Are you entering your credentials into a notepad or other document to confirm that they are correct? Also, are you trying to import transactions via QFX file, or are you attempting to download transactions automatically through One Step Updates?

    I look forward to your responses, and hope to work with you further on this issue. 

    Thank you,

    Quicken Jared 
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