Why does it take 30+ seconds to connect to my printer to scan a receipt into Quicken?

Question

Of Course - once you buy the subscription the program sticks! As soon as I bought the yearly subscription it suddenly takes over 30 seconds just to scan a receipt. Very frustrating [Removed - Off Topic/3rd-Party Reference]. :#

Rocket J Squirrel · Answer

The HP Scan application has been superseded by HP Scan and Capture. I tried it and hated its user interface, and reverted to the old HP Scan. If you get any interesting results from HP Support, I'd be interested in learning.

Larry Morrell · Answer

Thank you Rocket! You are absolutely right. I just opened the HP Scan app and it took a long time. My apologies to Quicken - must be the scan feature since I have no problems at all printing from any app. Now to get it resolved through HP. Thanks to all for your responses.

Larry Morrell · Answer

Thanks for the response. I did print a report and it was instantaneous. It is a wired connection so no issue with WIFI. Only happens when trying to add a receipt. Sometimes Quicken just doesn't connect and I have to close it and reopen it to scan a document. All other apps are very fast and no problems with scanning or printing. I would love to figure this out. So frustrating.