TIAA Data Problems

dirk102

I have been using Quicken to manage my accounts, including TIAA, for a long long time. Lately a TIAA account with TIAA Traditional, shows these periodic one day spikes of where the balance went to millions of dollars then right back down to reality. I can find no single transactions that seem at play here. I have deleted and reloaded the account only to have yet another of these "spikes" show up in the history chart. I think TIAA is a little odd and TIAA Traditional (a sort of annuity) is even odder, but if anyone has advice on this annoying but not critical problem, that would be great.

John_in_NC

If your holdings aren't changing (i.e., no transactions are downloaded in that range), then I would suspect an issue with the price histories giving you inflated values.

When you have a sudden (unrealistic) windfall, you can look at the Portfolio view of your TIAA account to see a security that appears erroneous. Then, you can look at Window: Securities. Navigate to that security, and look at its' price history. I suspect you will see oddities in the time periods that you are extra wealthy. 

dirk102

Thanks, but that is not it. The account is TIAA traditional where the share value is always $1 per share. There are no anomalies in the price history at all. The Portfolio view shows a date of 12/31/21 as one of the dates here I was worth millions more, but there are NO transactions or anything on that date or the other dates. This is so annoying.