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Valid Membership but getting the expired banner

LoraLei

I am having the same problem with a valid membership and the expiry banner. Why is this continue to happen?

It is May 30/22 and my membership does not expire until Jan/23.

For a software product that has been on the market for so many years why can they not fix this problem? Every year I renew I have a problem and have to call support. Time to look for something else once this membership expires.

I have reinstalled the software and it did not fix the problem. There offices are closed and no help is available.

Any other ideas how I can get access to all the features?

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Greg_the_Geek

Please follow the steps below in order to do so.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password