Valid Membership but getting the expired banner

LoraLei Unconfirmed, Member
I am having the same problem with a valid membership and the expiry banner. Why is this continue to happen?

It is May 30/22 and my membership does not expire until Jan/23.

For a software product that has been on the market for so many years why can they not fix this problem? Every year I renew I have a problem and have to call support. Time to look for something else once this membership expires.

I have reinstalled the software and it did not fix the problem. There offices are closed and no help is available.

Any other ideas how I can get access to all the features?


  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Please follow the steps below in order to do so.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out 
    6. Sign back in using your Quicken ID (email) and password
    Quicken Subscription HBRP - Windows 10
This discussion has been closed.