Error: Please check Internet connection and try again

Steve197@ Member ✭✭
After updating to the latest version, every time I run quicken and it loads my data file, I get a screen telling me "Please check internet connection and try again" (see screenshot). Clicking Retry does nothing.

I've tried uninstalling and reinstalling, didn't help.

Any suggestions?


  • Steve197@
    Steve197@ Member ✭✭
    Problem seemed to fix itself.
  • MMK
    MMK Member
    Well, it hasn't fixed itself on my PC. Is anyone else experiencing this?
  • This error can happen if your data file is located in the cloud (OneDrive, or Dropbox) or a flash or external drive.  It is best to keep your data file on your C: drive.  There is no issue with saving backups to the cloud or external drives.
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