Poor Customer Service

Penny J
Member ✭
I discovered that I have at least two transactions with the wrong polarity, so I called support after Validate File didn't correct the problem. We got disconnected twice and she didn't call back after the second time.
This is the second major problem I have had with the program and neither have been fixed. [Removed- Third-Party Question]
This is the second major problem I have had with the program and neither have been fixed. [Removed- Third-Party Question]
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Comments
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Hello @Penny J,
I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.
Thank you!-Quicken Jasmine0
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