Poor Customer Service

Penny J
Penny J Member
I discovered that I have at least two transactions with the wrong polarity, so I called support after Validate File didn't correct the problem. We got disconnected twice and she didn't call back after the second time.
This is the second major problem I have had with the program and neither have been fixed. [Removed- Third-Party Question]

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @Penny J,

    I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.


    Thank you!
    -Quicken Jasmine
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