ALL TRANSACTIONS FREEZING

nikkig405
nikkig405 Quicken Windows Subscription Member ✭✭
After the most recent update i cannot enter transactions manually and when i download Quicken freezes. This is very frustrating. R41.10. This happened with another update and it took Quicken a while to fix the issue.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Quicken crashes, hangs or loops at startup?

    Please try this:

    • Reboot Windows.
    • Close Quicken (or do not start it at all).
    • Use Windows File Explorer to locate and rename your current Quicken data file. For example, if it's called Qdata.QDF rename it to QdataX.QDF
      Usually your file is located in your C:\Users\_your_username_\Documents\Quicken folder.
    • Having done that start Quicken as usual from the Start Menu or Desktop Quicken icon.
      If Quicken cannot find your current data file during startup it should just simply load the program and give you either a nearly blank menu screen or one that has options to start as new user, restore from backup, etc.
    • If you get to this point without Quicken crashing
      • click on File in the Menu bar. Select the Validate function. Select the renamed Quicken data file and see if Quicken can access and repair it.
      • If the data file is beyond repair, try to restore your data file from the most recent Manual or Automatic backup. Go back to restoring successively older backups until you find a file that works
        https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
  • nikkig405
    nikkig405 Quicken Windows Subscription Member ✭✭
    I was able to validate and it corrected the errors within the data file however, it is still hanging and not allowing me to enter transactions
This discussion has been closed.