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Cannot connect to Synchrony Bank

Westley

I had to create a new data file using Export/Import. Since then I have not been to able to have Quicken download any transactions to my Synchrony credit cards.

Getting error CC-503

Using Windows Version R41.10, Build 27.1.41.10

I can log into the web site with no issues.

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Comments

UKR

Please read and follow instructions here: https://www.quicken.com/support/error-when-updating-accounts-cc-503

Westley

Hi UKR,

What finally worked was I had to deactivate downloads for every Synchrony account (some were active but not working). I then had to add a "New" account, using the name of the credit card. Quicken then was able to see all of my Synchrony accounts and I could link them all to the existing accounts.

Thanks!
Westley