Use of Currency List

HTIC
Unconfirmed, Member ✭
Using Quicken Canadian subscription version. Keep the Currency List for USD updated.
Selected Portfolio Value and Cost Basis from Reports. Portfolio in question is in USD. When I select to display the Currency in CAD, the USD amounts do not convert at the exchange rate from the Currency List for the selected date but rather uses a fixed USD:CAD conversion rate which doesn't appear on my Currency List. I can't find any setting that governs the use of the Currency List in the Portfolio Value and Cost Basis. Any suggestions or a known bug?
Selected Portfolio Value and Cost Basis from Reports. Portfolio in question is in USD. When I select to display the Currency in CAD, the USD amounts do not convert at the exchange rate from the Currency List for the selected date but rather uses a fixed USD:CAD conversion rate which doesn't appear on my Currency List. I can't find any setting that governs the use of the Currency List in the Portfolio Value and Cost Basis. Any suggestions or a known bug?
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HTIC said:Using Quicken Canadian subscription version. Keep the Currency List for USD updated.
Selected Portfolio Value and Cost Basis from Reports. Portfolio in question is in USD. When I select to display the Currency in CAD, the USD amounts do not convert at the exchange rate from the Currency List for the selected date but rather uses a fixed USD:CAD conversion rate which doesn't appear on my Currency List. I can't find any setting that governs the use of the Currency List in the Portfolio Value and Cost Basis. Any suggestions or a known bug?
I am sorry to hear about this problem with the Currency List. Thank you for drawing our attention to this matter here on the Quicken Community.
I have forwarded necessary information regarding this issue to the proper channels. It may assist us in our investigation of this problem if you could navigate to the Help > Report a Problem... option in the upper menu at the top of the screen, and then submit log files, a screenshot of the Currency List as it appears, along with a brief description of what is happening. Keep in mind that this submission is purely for investigative purposes, and you will not receive a response through the program log files that are sent.
I hope that is helpful, and feel free to reach out with any additional questions or concerns.
Thank you,
Quicken Jared0
This discussion has been closed.