Can't update Citi Card credit card

CC-502 tried all no change


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @Waldy

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with your Citi Bank Credit Card.

    We do currently have an Ongoing Active Alert regarding receiving a CC-502 error message with your CitiBank Citi Cards. You may follow this link to access that Alert where you may bookmark the alert in order to remain up to date on any new information, resolutions, or ETAs that may occur. 

    I do apologize for any inconvenience that this may cause. 

    -Quicken Jasmine

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  • rlhbmu
    rlhbmu Member
    Same problem here. Been getting the same error message. Last known viable update on Citi card transactions was over 2 months ago (4/7/2022). Not good!
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Citi Credit Cards only: authorization problems or CC-502

    You need to allow Quicken access to your Citi credit card account. Follow the procedure at
    This may not work for Citi Checking, Savings accounts

This discussion has been closed.