Why does my .qfx exported from Synchrony Bank not import into Quicken?

polkajava
polkajava Quicken Windows Subscription Member
When I try using File/File Import -- and NOTHING happens.
When I try using "Import Transactions from Bank website" from within the account, it tries to import, but imports "0" transactions. The file size is 18kb, so I know there are transactions there.
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