cc 502 Citibank cards

Ongoing problem with downloads. Have two accounts (different names, different passwords). Inconsistent or no downloads with one or both accounts. Always get cc-502 error message.

Answers

  • Quicken Jared
    Quicken Jared Moderator mod
    Ongoing problem with downloads. Have two accounts (different names, different passwords). Inconsistent or no downloads with one or both accounts. Always get cc-502 error message.
    Hello @Turkey1700

    I am sorry to hear about this problem with account downloads. Thank you for reaching out about this here on the Quicken Community.

    Currently, there is an Open Alert regarding Citibank and error messages of this variety. You can view this thread for any additional information or future updates.

    I hope this is helpful, and feel free to reach out with any additional questions or concerns. 

    Thank you,

    Quicken Jared 
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Citi Credit Cards only: authorization problems or CC-502

    You may need to allow Quicken access to your Citi  credit card account at https://citi.com/datamanagement
    This may not work for Citi Checking, Savings accounts

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