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From "Lover" to "Hater" in Less than 2 Years!
Is everyone just so sick of Quicken and this new subscription service. I logged in this weekend to update my portfolio and my subscription had expired (ok, that's on me, there were several notices in the software). So I go to update my subscription, their payment service is down. I contact support, they say their systems are down too and no ETA on being up. I asked if they could turn my service on for the weekend? They said they had no ability to do that. I go to purchase a key elsewhere. Amazon no longer sells the product, BBY only (appears to) sell the 40% off for new subscribers, Staples you can purchase by the download link takes 1 or more business days. What is going on at Quicken, it has turned into a complete joke. Not to mention the amount of breaks that I now have in downloading from Citibank, Schwab, etc. I've used Quicken for 25 years and for the first time looking elsewhere. Right now reviewing Personal Capital, so far it's impressive for a free service. Just can't stand loosing 25 years of history (I wouldn't lose it but wouldn't be on platform I'd be using). The move from Intuit has just been a disaster. I hope they can right the ship but I'm likely leaving the service. I have gone from the biggest Quicken Advocate to a "Hater" in less than 2 years!
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