AlsoDisappointed said: The 2018 “version” of Quicken Home & Business (the first year of the subscription/“membership” scheme) were sold with activation codes that did not have expiration dates/timing. Not on the packaging, not inside the packaging, not on the activation card, and not in the terms and conditions that were in effect when the 2018 versions were created/sold. I found one of these codes that I purchased says it has expired. Does anyone here have (or know someone with) specific knowledge of the law as it relates to situations like this? Quicken is worse than gift cards that used to lose value over time if they were not used. They received revenue for selling these activation codes. Regardless of whether the buyers keep the codes, gift them, or sell them to others, there is no additional cost to Quicken for keeping those codes active. Add that to the policy of not allowing subscriptions to be renewed/extended until the last six months of the subscription, and you have an intentional ploy by Quicken to make a portion of their profit by not actually performing the service for which they have already been paid. I see the other threads about contacting Quicken and having a receipt, but I do not have the receipts for the original purchases. Even if I did have a receipt, how would Quicken know if the receipt I had specifically applied to the activation code I have? [Removed - Speculation] [Removed - Disruptive] If anyone can help me, I would greatly appreciate it.
