Comenity Bank

Steve Lang
Steve Lang Quicken Windows Subscription Member ✭✭
edited August 2022 in Download, Add/Update Accounts (Windows)
For the last several days I have been unable to download transactions into Quicken?
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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Steve Lang,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing issues with your Comenity Bank account(s).

    Before I can further assist you, I require some more information. What version of Quicken are you running? You can see this by navigating to Help > About Quicken. What connection method are you using with Comenity Bank? You can see this by navigating to Tools > Account List > Edit > Online Services. Are you receiving any error codes or messages when performing a One Step Update or an individual account update?

    Looking forward to hearing your response!

    -Quicken Jasmine

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  • Steve Lang
    Steve Lang Quicken Windows Subscription Member ✭✭
    As of 12:30 PM on 7-21-22 I was able to download my transactions.
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Steve Lang,

    Thank you for coming back to update us. 

    I am happy to hear that the issue resolved itself and that you were able to download transactions. 

    Please do not hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine

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