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Comenity Bank

Steve Lang

For the last several days I have been unable to download transactions into Quicken?

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download transactions

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Quicken Jasmine

Hello @Steve Lang,

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing issues with your Comenity Bank account(s).

Before I can further assist you, I require some more information. What version of Quicken are you running? You can see this by navigating to Help > About Quicken. What connection method are you using with Comenity Bank? You can see this by navigating to Tools > Account List > Edit > Online Services. Are you receiving any error codes or messages when performing a One Step Update or an individual account update?

Looking forward to hearing your response!

Steve Lang

As of 12:30 PM on 7-21-22 I was able to download my transactions.

Quicken Jasmine

Hello @Steve Lang,

Thank you for coming back to update us.

I am happy to hear that the issue resolved itself and that you were able to download transactions.

Please do not hesitate to reach out with any further questions or concerns!