Reconciliation errors after program update

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Champ198
Champ198 Member ✭✭
edited July 2022 in Registers & Transactions (Mac)
Hi, my account has been balancing perfectly up until I applied the latest Mac update. Now I'm getting an error with no way to fix it. Going through the reconcile process shows what is uncleared and cleared and a huge difference that makes no sense . Manually reconciling my account to the online bank account comes out perfectly. How can I fix this?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Champ198,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!

    -Quicken Anja
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