USAA Error CC-601 Unable to Sync Account

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239834598j
239834598j Member ✭
edited August 2022 in Errors and Troubleshooting (Windows)
Getting a message CC-601 unable to find an account with a non-zero balance. I'm unable to sync my USAA checking transactions. This started 6/28 and continues today. It last worked for me on over the weekend. I'm on version R41.19; Build 27.1.41.19 on Windows 11 Home.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @239834598j,

    Thank you for taking the time to reach out to the Community to report this issue, though I apologize that you are experiencing this.

    This issue has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    Please note that while the error code you reported is different from the error shown in the Alert, it is related as we are seeing internal server errors with USAA.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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