No transactions downloaded from PNC Credit card account

mertenj

I am using Quicken Deluxe for Windows to download transactions from my PNC credit card account via Direct Connect. Unfortunately, no transactions are downloading. There are no error messages.

Any help would be appreciated.

Boatnmaniac

The FIDIR file (which controls which accounts and financial institutions can be set up for online services via Add Account and Set Up Now) shows the following for PNC - Direct Connect:

04501    04501    04501    PNC Bank - Direct Connect    https://www.pnc.com/    800-762-2035    https://www.onlinebanking.pnc.com/alservlet/SignonInitServlet?HttpLevel=128    ACTIVE    BANKING,ACCOUNTINFO,PAYMENT&DIRECT              BANKING,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA

You will note that CREDIT is not listed which means that credit accounts are not supported by PNC - Direct Connect.

There is a different PNC setup link that does show CREDIT support but with Express Web Connect, not Direct Connect:  PNC Card Services Online.

01870    01870    01870    PNC Card Services Online    https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/pnccorp/PNC/Home/Personal    1-888-604-8393    https://www.onlinebanking.pnc.com/alservlet/SignonInitServlet?HttpLevel=128    ACTIVE         CREDIT&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA

You might want to try setting up your credit card via PNC Card Services Online.