Truist and troublesome bill pay
jschaffe Member ✭✭✭✭
edited August 2022 in Paying Bills, eBills & Scheduled Transactions (Mac)
My wife and I have recently experienced that some bill transactions go into the waiting state and stay that way when we try to upload them to Truist Bank. They do not appear on the Truist web site, but cannot be deleted from Quicken. Creating a duplicate transaction typically goes through but only after generating a duplicate transaction message. Now we have two identical transactions in the Quicken register. Neither can be deleted. The only way we've found out of the situation is to Cancel and Edit (Cancel and delete does not work) one of the transactions, which puts it back into the to-be-sent state. Now it can be deleted. Any suggestions?
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