Trouble after update windows app cannot login keep saying invalid credential

Chaleman

i keep having trouble with quicken after update. i no longer able to logged into the app on my windows. on browser it got no issue at all. also on phone . but to update the bussiness need to go through the app

Quicken Jared

Chaleman said:

i keep having trouble with quicken after update. i no longer able to logged into the app on my windows. on browser it got no issue at all. also on phone . but to update the bussiness need to go through the app

Hello @Chaleman, 

I do apologize that you are being affected by this issue with the 'Invalid Credentials' message. Thank you for bringing this to our attention here on the Quicken Community.

First, have you made use of the steps in the following Support Article, linked here? Secondly, are you making use of the Quicken software outside of the United States?

I look forward to hearing your response.

Thank you,

Quicken Jared