Great Lakes Educational Loans receiving CC-506 Error

mapoet Member ✭✭
I am unable to download transactions from this account. The balance in my file is not the same as the balance on the website.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @mapoet

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with your Great Lakes Educational Loans account(s).

    I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-506 error. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps in the event that you would like to return to your original starting position. 

    I hope this helps!
    -Quicken Jasmine
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