One Step Update and manual QFX Import messed up my Register

LMG462

I attempted one step update this morning and I received an error cc-601 for my bank account. My bank is currently upgrading their bill pay so I figured that could be causing a problem right now with the downloads. So instead, I logged into my bank account directly and downloaded a QFX file of the most recent transactions.

I attempted to import the file, however, instead of the transactions being added to the existing bank ledger Quicken used those new transactions to create a new ledger under "banking". To make matters even worse, my original ledger under banking has somehow changed and now the balance is completely off. How can I fix this without making the situation worse?

UKR

You can always restore your Quicken data file from the most recently created backup. You do have a backup taken just before you tried to import that file, don't you?

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

You can't import a QFX file into an account register which is already activated for downloading with One Step Update or "Update Now").

If you must import a QFX file for a one-time action, let the import process create a new temporary account register. Import into this account, then block-select all imported transactions (or only the ones you will need) except the new register's Opening Balance transaction. Right-click one of the selected (highlighted) transactions and MOVE them all into the existing credit card account. When done, you can delete the new temporary account register.

If the existing account register's balance does not match the bank statement's balance, compare the register to the bank statements to find the discrepancies, add missing transactions, delete duplicates, fix incorrect amounts.