Quicken unable to download from Citi account

rah33 Member
I've seen some discussion of this issue in the past. However, the issue remains and it is a significant shortcoming for something that used to work all the time.
I am unable to download transactions from Citi. I even tried turning off 2FA, but it still didn't work.
Is this problem actively being worked on the quicken side, as a priority?


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @rah33,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    We currently have 2 known issues with Citibank that have been escalated internally and are being worked on, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to the Community Alerts found here and here for any and all available information and updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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