Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Registers & Transactions (Windows)
Investing Tab reset - annoying
Amy Carlson
Super annoyed, just updated to the newest release. Everytime I manually enter a transaction in one of my banking accounts, when I use the cntl-enter or save the program reloads the investing tab. Waste of time, is there a fix?
Find more posts tagged with
Accepted answers
[Deleted User]
@Amy Carlson
- if you haven't done so already, I would start with a validate or super validate and then see if that fixes the issue.
Validate and Super Validate instructions
First save a backup file prior to performing these steps
Validate:
1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.
Super Validate:
1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Supervalidate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.
If the validate doesn't fix the issue, then I would suggest uninstalling and re-installing Quicken.
Another thing to try are these troubleshooting steps -
https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
If you continue to have issues, I suggest contacting Quicken Customer Support. They would be able to analyze your error logs and account setup to find a solution.
If all else fails, you can always revert back to a prior release. I hesitate with this one because it might just push the issues to a future date, when you update to a new release. If you do need to call Customer Support, you can ask them about reverting back to a prior release.
All comments
UKR
Not quite sure I understand what you're talking about.
So you updated Quicken to what release? R 42.8? What older release did you upgrade from?
And now you're working in a banking account register, like your checking account and saving a new transaction. When doing so, a view in the Investing tab refreshes. Correct?
Are you using Popup Registers to have 2 or more views open in addition to the main Quicken window?
[Deleted User]
@Amy Carlson
- if you haven't done so already, I would start with a validate or super validate and then see if that fixes the issue.
Validate and Super Validate instructions
First save a backup file prior to performing these steps
Validate:
1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.
Super Validate:
1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Supervalidate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.
If the validate doesn't fix the issue, then I would suggest uninstalling and re-installing Quicken.
Another thing to try are these troubleshooting steps -
https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows
If you continue to have issues, I suggest contacting Quicken Customer Support. They would be able to analyze your error logs and account setup to find a solution.
If all else fails, you can always revert back to a prior release. I hesitate with this one because it might just push the issues to a future date, when you update to a new release. If you do need to call Customer Support, you can ask them about reverting back to a prior release.
Amy Carlson
Thank you for the recommendations
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Help
Best Of